1. How can I get the previous version of DVDFab?

    DVDFab is still available at http://www.DVDFab.cn/download.htm

    For much older versions, please go to http://www.oldapps.com/DVDFab.php

  2. Can I use DVDFab products on Windowns Vista system?

    Yes, our products support Vista system as well as Windows 7/XP (32-bit/64-bit) systmes. Please make sure use administrator account to login your computer.

  3. Where can I set the necessary settings?

    While running DVDFab software, you can click the green MARK icon on the top right corner of the main interface to bring up Common Settings window, where you can do a lot of settings.

  4. Why did I get virus warnning when downloading or accessing key in attachment?

    We promise that any DVDFab software or other related file sent to our users do not contain any virus or spyware.
    Some anti-virus or anti-spyware software may have false alarming on our software or key file. Our website and products are 100% safe.

  5. Is it possible to run DVDFab from the Command Line?

    Yes, you can. Here is a tutorial on that: http://www.DVDFab.cn/docs/index.php/Main/RunningProgramCommandLine.

  6. How to change the aspect ratio for converted files?

    You can click on "Video Effect Settings" available at the main interface, then change the aspect ratio or customize the output size.

  7. Why don't the DVD Copy and DVD Ripper stick together like before as an all-in-one package?

    Please note that purchases of DVDFab Platinum made before May 8, 2008 included DVDFab "DVD to DVD" (now DVDFab DVD Copy) and DVDFab "DVD to Mobile" (now DVDFab DVD Ripper) together.
    The increasing costs of maintaining/improving product feature sets and exploring new products regrettably mean DVD Copy and DVD Ripper can not be available all in one package any more. Thanks for your understanding and continuous support.

  8. Where can I find conversion settings window?

    Please click on "Edit" button at the Main Interface to open "Conversion Settings", then you can adjust the settings for your conversion needs.

  9. How to decrease the CPU using while running DVDFab DVD Ripper?

    Please open "Common Settings" window, you can find the option "Enable 'Turbo CPU' for maximum cpu usage" under "DVD/Blu-ray Ripper/Convert", then just disable this option if you do not want to use 100% CPU.

  10. Which option should I use to convert movie to divx file?

    You can use "Generic" or "AVI" option, insert original movie into your DVD drive, select the titles you need to convert,  choose "generic.avi.divx.audiocopy" or other divx related profile in "Profile" box at the bottom to convert the movie to divx file.