1. Can I change the writable media (BD25/BD50) size?

    You can open "Common Settings/Write", and then adjust the writable media size for BD25 or BD50 to smaller/larger size. We do not suggest a larger size, as burning to the disc edge may cause unpleasant burning issues.

  2. What can I do if I have a new movie that can not copy?

    In this case, please do as suggested below:
    1. Insert original disc into DVD/Blu-ray drive, run DVDFab to open it.
    NOTE: even if DVDFab fails to open the disc, you still can go to step 2.
    2. Open "Common Settings -> Info" window, choose the correct DVD/Blu-ray drive, click "Save Info Files" button.
    3. ZIP the info files and rename the zipped folder, like Stealth_UK.zip.
    4. Send the zip file (Stealth_UK.zip) to us, then we will check where the problem is.
    Thanks in advance for your patience.

  3. What should I do if I can not send you the DVD INFO files?

    Please specify the a) full title, b) region code, c) country, d) release date and e) the type (HD/Blu-Ray or regular DVD) of the disc that you're having issues with. Then we will check what the problem is. Thanks!

  4. What does "There is no disc" mean when I play burned DVD on DVD player?

    Please check if the disc format (DVD-R/RW or DVD+R/RW) is compatible on your standalone DVD player. Also, please check whether or not your standalone DVD player and TV support playback of PAL, NTSC or SECAM videos. We don't touch the conversion between them.

  5. What is different between Packet writing and SAO writing?

    Packet writing is supported by all DVD drives which can write DVD-R. SAO is only supported by newer (almost all for now) DVD drives. Both write type output is compatible with DVD disc, which can be played by PC and standalone DVD player.

  6. What does the "Main Movie" option mean?

    If you select Main Movie to copy, our software will just choose the longest title of your original movie to process. Generally, for most of DVD movies, the longest title should be the main movie title, which means no extra things, such as Special Features, Trailers, and Menus. But for some special DVD movie, the longest title maybe not the main episode. If your source movie belongs to this kind of DVDs, you need to use the preview function to see which one is the main title and use that one to copy or burn.

  7. Why can't my movie be splited by DVDFab?

    DVDFab splits DVD based on the chapter point. So, if the (main movie) title you are doing has only one chapter ( need your confirmation), there is no way for DVDFab to split it (DVD).

  8. How to copy scratched movie with DVDFab?

    Please choose "Full Disc" mode to take the advantage of backing up scratched disc, since this mode will skip all the sectors which can't be read, and fill it with empty sectors.

  9. Can I just select one audio track/subtitle of original DVD for the final burnt disc?

    Yes, you can. You need use Main Movie mode to do that: Please insert your original DVD disc into DVD drive, after the analyzing finishes, you can select the audio track and subtitle stream you prefer at the right box of DVDFab screen.

    Please note: Full Disc mode will copy entire movie. It can not let you choose audio track and subtitle.

  10. Why should I set booktype to DVD-ROM when burn DVD?

    The booktype is a field of four bits at the start of every DVD (in the physical format information section of the control data block) that indicates what the physical format of the disc is. Many devices will use this "Book Type Field" to determine how the disc should be treated.
    Setting the disc booktype to DVD-ROM can make your backup disc more compatible with some standalone players. (Please note that not all drives support this feature, so you need set it in your copy software.)