1. Why DVDFab 9 Requires Internet Connection?

    1. For supporting new Blu-ray releases. Many new releases need software to be updated in order to get support (so that users can get rid of Blu-ray protections to enjoy/manipulate movie content). DVDFab online server enables users to get advantage of its great supporting power, and spares users the efforts to update the software to new version each time.

    2. For better user account protection. If users unluckily get their computer data lost or get their computer system reinstalled, they can still use DVDFab 9 with their DVDFab account, and with no obstacle.

    3. For user right protection. This way, we can better protect users’ right under the condition that their registration information never been disclosed.

    4. Users are only required to be online when they log on DVDFab and when DVDFab opens the Blu-ray source. Other work can be done with no internet.

  2. How to register DVDFab for Mac?

    Please refer to http://www.DVDFab.com/how_to_register.htm

  3. How can I get the Blu-ray movie menu?

    Option 1 > Get Blu-ray Menu before playback starts:

    1). Go to Settings panel, click "Play Mode" tab, and then select "Menu Mode";

    2). Click the "OK" button and restart DVDFab Media Player;

    3). Next time you start to playback a Blu-ray disc, ISO image file or a folder, it will begin with the native Blu-ray menu.

    Option 2 > Get Blu-ray Menu during the playback process:

    1). Right-click any part on the playback screen;

    2). Click "Pop Menu" from the contextual menu, you will see the Blu-ray menu at the left hand of the playback screen, while at this time, the playback is still in progress;

    3). If you click "Top Menu" from the contextual menu, the playback will stop at site, and return to the Blu-ray menu.

  4. Why does my computer have to be connected to the Internet to play Blu-ray discs?

    DVDFab Media Player requires internet access to access DVDFab's server to decode AACS and BD+ copy protections to play the encrypted Blu-ray discs.

    Whenever an internet-based communication happens between your personal information and DVDFab website, the Privacy Policy shall apply. Fengtao Software Inc. SHALL NEVER disclose your privacy to any third party in any form.

  5. Why can't I use CUDA acceleration on my computer?

    You have CUDA-enabled Nvidia Graphics Card on computer, but you still cannot enable CUDA acceleration while copying or ripping blu-rays, in this case please go to PhysX settings which is available at Nvidia control panel, then disable PhysX to see the result. Sometimes, with the PhysX enable you may  have a slower speed.

  6. How to directly render the subtitles into video?

    There are three ways to output subtitle:

    1. Select one subtitle stream: you can "Direct render to video" or "Extract to idx/sub file" in Conversion Settings panel;

    2. Select two or more subtitle streams: you can only extract selected subtitles from source DVD or Blu-ray and save them as idx file and sub file.

    Note: The .idx file contains the time codes of the subtitles and the .sub file contains information about the image that contains the subtitles.

    3. Select "mkv.passthrough" profile, you have "Extract to idx/sub file" or "Remux into file" options to deal with subtitles.

  7. Can I backup my Blu-ray 3D movies with Blu-ray 3D Ripper?

    No, you need Blu-ray Copy to do that job. Blu-ray Copy supports to make 3D movie backups in three ways ( Full Disc mode, Main Movie mode and Clone mode).

    What's more, Blu-ray 3D Ripper has been combined into Blu-ray Ripper, which can rip 3D Blu-ray movies to other 3D video formats like AVI, MP4, WMV, MKV, M2TS, TS, etc. The output 3D files can be played on 3D players like Stereoscopic Player and NVIDIA 3D Vision Video Player, or directly transfer to your 3D TV to get the fantastic 3D experiences.

  8. Can I create a menu along with the DVD during converting from Blu-ray disc?

    Menu creation is not available yet in Blu-ray to DVD Converter. But it is on our to-do-list, we will add it in future version.

  9. How to register DVDFab products?

    Please refer to http://www.DVDFab.com/how_to_register.htm

  10. Can I convert DVD/Blu-ray title to MKV file without compression?

    Yes, you can. You need select the "mkv.passthrough" profile to make the conversion. The resulting MKV file is identical with the original in size, aspect ratio, original bitrate, etc.