1. Where can I change my old E-mail to the new one?

    You can:

    1. contact us http://www.DVDFab.cn/contact.htm, DVDFab stuffs from Support Team will help you with that, or,

    2. you can login DVDFab Member Center at http://www.DVDFab.cn/member.htm to make the change at your end.

  2. How come I got expired prompt even before I run out of the 30-day trial period?

    Please check if you have made some changes to the system date before / after installing DVDFab. If so, please correct it, then you can uninstall and reinstall DVDFab to continue trying it.

  3. How can I install DVDFab products if I don

    You can always download the latest DVDFab at http://www.DVDFab.cn/download.htm, and then follow the install prompts install the software on your computer. Then you can use your key to activate the new version.

  4. How can I get the previous version of DVDFab?

    DVDFab is still available at http://www.DVDFab.cn/download.htm

    For much older versions, please go to http://www.oldapps.com/DVDFab.php

  5. Can I use DVDFab products on Windowns Vista system?

    Yes, our products support Vista system as well as Windows 7/XP (32-bit/64-bit) systmes. Please make sure use administrator account to login your computer.

  6. Where can I set the necessary settings?

    While running DVDFab software, you can click the green MARK icon on the top right corner of the main interface to bring up Common Settings window, where you can do a lot of settings.

  7. Why did I get virus warnning when downloading or accessing key in attachment?

    We promise that any DVDFab software or other related file sent to our users do not contain any virus or spyware.
    Some anti-virus or anti-spyware software may have false alarming on our software or key file. Our website and products are 100% safe.

  8. Is it possible to run DVDFab from the Command Line?

    Yes, you can. Here is a tutorial on that: http://www.DVDFab.cn/docs/index.php/Main/RunningProgramCommandLine.

  9. Where should I renew my DVDFab?

    To renew your products, please go to DVDFab Member Center at http://www.DVDFab.cn/member.htm

  10. Where can I enter the coupon code to renew my DVDFab?

    Sorry that we only offer discount for ordering new options of DVDFab, not renewing for now,so there is no place to enter coupon code in the renewal order process.