1. Can I use DVDFab products on MAC system?

    Yes, DVDFab has its Mac equivalent called DVDFab for Mac, which is downloadable at http://www.DVDFab.cn/download.htm

    You need pay for the Mac version to use on your Mac computer, even you have got the paid version of DVDFab Windows version.

    DVDFab for Mac requires Mac OS X v10.6/10.7, if yours is v10.5, please update first.

  2. Which software is free in your company? Where can I get it?

    A list of freeware from DVDFab: HD Decrypter, Virtual Drive, Free DVD, Region Set, Passkey Lite.

    They are downloadable at http://www.DVDFab.cn/free.htm.

  3. How to register DVDFab products?

    Please refer to http://www.DVDFab.com/how_to_register.htm

  4. What should I do if I got "unable to execute file" notice as installing the latest update of DVDFab?

    This issue may caused by following issues:

    1) Check if your internet security settings has prevented DVDFab.EXE file from executing;
    2) To install software, you must have Administrator's right if you are using Windows Vista or Windows 7.
    3) You'd better download the setup file firstly, then install on your computer, please don't upgrade and install DVDFab on-line directly.
  5. Can I change my registered name after I purchased your products?

    Yes, you can contact us at http://www.DVDFab.cn/contact.htm, then we will help you change in our database.

  6. Can I register on two computers with Single-User License?

    No, according to our License Agreement, Single-User License can be used to register DVDFab product on only one machine, no more.

  7. Where can I change my old E-mail to the new one?

    You can:

    1. contact us http://www.DVDFab.cn/contact.htm, DVDFab stuffs from Support Team will help you with that, or,

    2. you can login DVDFab Member Center at http://www.DVDFab.cn/member.htm to make the change at your end.

  8. How come I got expired prompt even before I run out of the 30-day trial period?

    Please check if you have made some changes to the system date before / after installing DVDFab. If so, please correct it, then you can uninstall and reinstall DVDFab to continue trying it.

  9. How can I install DVDFab products if I don

    You can always download the latest DVDFab at http://www.DVDFab.cn/download.htm, and then follow the install prompts install the software on your computer. Then you can use your key to activate the new version.

  10. How can I get the previous version of DVDFab?

    DVDFab is still available at http://www.DVDFab.cn/download.htm

    For much older versions, please go to http://www.oldapps.com/DVDFab.php