Please open "Common Settings/Customize UI", choose options group like "DVD Ripper", move the unwanted options from "Options to Display" box to "Available Options" box, Click OK. The removed options remain available but will not display in DVDFab's navigation bar any more. Repeat the same process to any other product you want.
Note: If you want them to show up again in the future, just conduct the opposite action here.
Please use DVDFab DVD Ripper - PVP option, insert original movie disc to your DVD drive, select the titles you want, set "Profile" as "zen version"or "zen version:w" to convert.
Some A/V sync problems may be caused by the layer break which is not present when the DVD is ripped to the hard disk. So please copy movie to hard drive first, then do the conversion. You can also use another audio channel and conversion format to see the result.
Error 1000 means "DVD_Error_BD_MainMovie_Common". There would be some numbers behind it, please note and send us the log file to check. You'd better check if you still get the same error when you copy with Full Disc mode.
This Error 700 means you are copying an Blu-ray movie folder to another folder without any compression. To DVDFab, this process is meaningless. You can add this Blu-ray movie folder as source to output an ISO file or burn the movie folder to blank media to avoid this error. If you need to copy the movie folder from one location to another, you can just use the "Copy & Paste" method.
It is probably a drive/media compatibility problem. Nowadays, there are many writer/media compatibility problems, and our suggestion is that you'd better try different brands of blank discs or change another writer to see which can work for you. Please use quality media to burn.
You can open "Common Settings/Write", and then adjust the writable media size for BD25 or BD50 to smaller/larger size. We do not suggest a larger size, as burning to the disc edge may cause unpleasant burning issues.
In this case, please do as suggested below:
1. Insert original disc into DVD/Blu-ray drive, run DVDFab to open it.
NOTE: even if DVDFab fails to open the disc, you still can go to step 2.
2. Open "Common Settings -> Info" window, choose the correct DVD/Blu-ray drive, click "Save Info Files" button.
3. ZIP the info files and rename the zipped folder, like Stealth_UK.zip.
4. Send the zip file (Stealth_UK.zip) to us, then we will check where the problem is.
Thanks in advance for your patience.
Please specify the a) full title, b) region code, c) country, d) release date and e) the type (HD/Blu-Ray or regular DVD) of the disc that you're having issues with. Then we will check what the problem is. Thanks!
Please check if the disc format (DVD-R/RW or DVD+R/RW) is compatible on your standalone DVD player. Also, please check whether or not your standalone DVD player and TV support playback of PAL, NTSC or SECAM videos. We don't touch the conversion between them.
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