There are cases that the Movie Sever can find but not be able to identify your hard disk drive, especially when it is a brand-new HDD. When this happens, the Movie Server will pop up an alert and ask you to format the HDD first, you can just follow the guide to format the HDD into EXT4 file system. You can also format the HDD at Settings>Disk Manager. Be aware: do not power off the Movie Server or extract the HDD from the cabinet during the formatting process, otherwise, your HDD might get damaged.
In very rare cases, the Movie Server even might not be able to detect your HDD at all, when this happens, you need to get the HDD formatted on your PC, and the following steps tell you how to do that:
1. Connect the SATA hard drive to your PC via a USB to SATA converter;
2. Right-click My Computer > Manage > Disk Management, find the connected hard drive, which should be marked as Not Initialized;
3. Initialize the HDD using the GPT method.
4. Right-click the hard disk and select to create a new volume, format the disk is necessary.
Also, you can format the HDD into EXT3 or EXT4 with other professional tools.
As DVDFab 9 users, you can use DVDFab 10 for free. You just need to login our Member Center to register DVDFab account with the email account you used to purchase DVDFab 10 products. If you already have account in Member Center, this account is good for using. And with your DVDFab account, you can activate/authorize the products you have in DVDFab 10 products. Our Member Center can be accessed at: https://www.dvdfab.cn/member.htm
No. DVD writer does not support Blu-ray format. You need a Blu-ray writer to copy and burn Blu-ray movies.
DVDFab Blu-ray related products, Blu-ray Copy, Blu-ray Ripper and Blu-ray 3D Ripper included, need access DVDFab server to decode AACS and BD+ copy protections. That means the computer you are runing DVDFab on has to be internet connected.
If you follow this guide or the interface of the tool indications you should be fine in most cases. Of course, don't do silly stuff like allowing your laptop to go in Sleep mode or Powering off.
When on battery, make sure you have it charged. And stay nearby for the flashing part, it won't take too long.
If your flashing goes bad, your drive is not working, for some reason, you'll find help in the Troubleshooting section.
If the whole process makes you uncomfortable, start by reading the Troubleshooting section. Then decide if you want to proceed or ask a friend’s help, someone who's a bit more tecky.
If a licensee has used up all the authorizations his/her license grants, then he/she cannot authorize DVDFab 10 on more computers. But, he/she can deauthorize any computer anytime to make way for another computer.
Aside from managing the media files directly from the Movie Server, users can also manage them from their PC. Here is how:
1. In the address bar of Windows explorer, enter \\Your Movie Server’s IP Address\share;
2. Among the six folders there, the one named sata is actually where all your media files copied by DVDFab 10 are stored, if you want to manage your previous ISO files made by DVDFab 10 with the Poster Wall feature, you need to copy them to sata\sata1\DVDFab ; and the one named sdcard is the built-in memory of the Movie Server, where all the system data are stored.
DVDFab 10 can partly function without internet connection. Since DVDFab 10 needs to access internet for registration/authorization info and need valid internet to open DVD/Blu-ray/UHD movie discs, internet connection is strongly recommended for using DVDFab 10.
For VisaCard/MasterCard holders: currently accepted billing currencies are US dollar, Austrilian dollar, European dollar, Great Britan Pound, Hongkong dollar, and Russian Ruble;
For JCB (from Japanese market only) holders: currently accepted billing currency is Chinese RMB only.
The exchange will be automatically done by the VisaCard/MasterCard issuing bank without additional costs.
Yes, you can. DVDFab offers multiple options on choosing your favorite burning engines, you can make your own configuration at Common Settings->Write->Burning Engine, currently, there are four options available: DVDFab Burning Engine, VSO Burning Engine, Nero Burning ROM, and ImgBurn.
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