Download DVDFab 10 User Manual Here

  1. Why the Movie Server in the output drop-down menu is shown as Not Found?

    To make it easier for users to transfer the copied ISO files from DVDFab 10 to the Movie Server, we’ve added the option at the output drop-down menu the DVDFab Movie Server option. If in your DVDFab 10, the Movie Server is shown as Offline, it means your Movie Server is not turned on. If it is shown as Not Found, the possible reasons can be anyone listed below:

    1.    You haven’t purchased the Movie Server yet, which is available at;

    2.    Your Movie Server is not turned on, then you can simply turn it on;

    3.    Your Movie Server is not connected to the same network as your DVDFab 10, then you need to switch to the same network;

    4.    Your Movie Server is blocked by the firewall of your Windows or Anti-virus software. In either case, you need to unblock it.

    Sometimes, it may also be listed as Not Accessible. In this case, the reason might be:

    1.    Your Movie Server is not turned on, then just turn it on;

    2.   Your Movie Server is turned on, however its DHCP IP address might have been changed. In this case, restarting DVDFab 10 shall fix the problem.

  2. Can I still use DRM Removal for Apple if my license expires?

    Unlike other modules such as the DVD Copy and Blu-ray Copy which can still handle some old discs after it expires, DRM Removal for Apple does not work at all if your license expires, which means, if you have purchased the yearly based license, including 1/2/3/4 terms, you will have to renew it after it expires. So we recommend you the lifetime license.

  3. Is passkey 9 free for existing customers?

    That depends. There are two kinds of existing customers, paid existing customers and free existing customers. Paid customers can always enjoy the free upgrade policy, major upgrades and minor updated inside a major version, as long as their licenses are within the validity period. However, if you got your licenses from our previous giveaway campaign, then you will have to pay a certain upgrade fee if you want to jump from an earlier major version, such as version 8, to a later major version, such as version 9. But the minor updates are still free as long as your licenses are not expired, such as from ver. to ver.

  4. Does Passkey 9 require a live internet to work properly?

    Yes, there are two reasons for requiring a live internet connection:

    1). To activate Passkey 9, the program needs to connect to DVDFab server to verify your account information;

    2). To decrypt DVDs and Blu-rays, Passkey 9 needs to connect to DVDFab’s online decryption databank, as the decryption process now is cloud-based.

  5. How to activate Passkey 9?

    Passkey 9 now uses the advanced online verification method for activation, for the detailed information, please refer to

  6. Is my purchased license eligible for free updates?

    Yep. Once you purchased DVDFab iFoneRestore, you are granted the lifetime minor updates and major upgrades, totally free.
  7. I have ever purchased your Windows software and now I changed my PC to Mac. Can I install this software onto my Mac? Or can you send me a Mac version?

    All of our software products are platform-independent ones, a Windows software cannot be installed onto a Mac computer and vice versa. In your case, you need to buy a separate license for the Mac version, please keep any eye on our website, there are promotions which offer deep discount, from time to time.
  8. Can I use the same license code on different computers?

    The answer is NOPE. DVDFab iFoneRestore is licensed per computer, which is to say, one license canonly be used on one computer to activate one copy of the software.
  9. I entered the license code you sent to me, but the software said “Registration info is invalid”. Why?

    There are several possible reasons:
    1. There is no space at the beginning or the end of the code; otherwise the code is recognized as an invalid code.
    2. Don’t mix up the Windows and Mac version products, which are completely two different products and have separate licenses of each own.

  10. Why I didn’t receive the license code for several hours after my purchase?

    The reasons could be one of the following:

    1. Your E-mail service provider rejects E-mail from unknown senders, and out e-mail cannot reach to you.
    2. It might be your E-mail setting, the e-mail containing your license code went to Trash directly. Have a look there.
    3. You offered an invalid e-mail address when making the purchase.

    4. There was a typo or minor mistake when you enter your e-mail which you did not even notice.

  • Discount

    Storewide 20% Off is available.
    Go copy and apply the coupon code:

    when you arriving at the checkout page.
    Notice that this coupon is only valid till:

  • Get 3-Computer License for free in

    DVDFab All-In-One
    Lifetime Gift

  • Passkey for DVD & Blu-ray

    The Universal Master Key
    for All Protected DVDs & Blu-rays.

    Price: $60 Buy Now
  • DVD Copy + DVD Ripper

    World's Best DVD Combo
    to Tackle All DVD Copying/
    Burning/Cloning/ Ripping Issues

    Price: $79 Buy Now