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  1. How to register DVDFab 10 with DVDFab account, and how to get password when I forget it?

    DVDFab 10 products use the most advanced online verification method, so you just need to use your DVDFab account to activate/authorize your software.

    For users who haven’t activated DVDFab account, there’re two methods to activate account: 1. Click the activation link in your registration email; 2. Go to our Member Center and click “Create an Account” to create your DVDFab account with the email you used to purchase our products.

    For users who have activated their account but forgotten the password, please click “Forgot Password?” in Member Center.

    For users who’re not sure if account has been activated, you can: 1. register in Member Center directly with the email you used to purchase our products, if you’re prompted that the account already exists, then go on to reset password; 2. click “Forgot Password?” in Member Center, if you haven’t registered, you'll be prompted that your account doesn't exist, and you can go on to register an account.

    Our Member Center can be accessed at: https://www.dvdfab.cn/member.htm

  2. Can I use the Multi-Computer License on both Windows and Mac computers?

    When purchasing a Multi-Computer License, please be clear:

    1). You cannot purchase a Multi-Computer License if you do not own any paid version of DVDFab product yet;

    2). If your original license is for Windows, the Multi-Computer you are about to purchase only works on Windows computers;

    3). If your original license is for macOS, the Multi-Computer you are about to purchase only works on Mac computers;

  3. What’s the difference between the registration methods of DVDFab 9 and DVDFab 10?

    Both DVDFab 9 and DVDFab 10 do not require a key file for registration as they both use online verification. In DVDFab 10, you can click on the Menu button, find "Authorize" to put down your registered email and its password at DVDFab Member Center to activate the DVDFab product(s) you have, for more info, please refer to: http://www.dvdfab.cn/how_to_register.htm

  4. What is License Authorization?

    A License Authorization is actually the number of computers a licensee can use DVDFab 10 on. One Single-Computer License gives the licensee two authorizations to use DVDFab 10 on two computers at most; While, a 3-Computer License and 5-Computer License gives licensee three and five additional authorizations, respectively.

  5. I purchased more than one DVDFab 10 product with more than one account, how can I merge these accounts in order to view all my products related information in one account?

    If you purchased DVDFab 10 products with different email accounts and registered different DVDFab accounts accordingly in Member Center, you can only view in one DVDFab account the product(s) info you ordered with this account. In order to conveniently view all products info just in one DVDFab account, you need to merge your accounts into one. This is how you make it: Login Member Center with the DVDFab account you want to change, and go to “Change Email” in Member Center, then change this email account to the very one you want to keep and use. DVDFab Member Center is at: https://www.dvdfab.cn/member.htm .If one of the accounts is no longer in use, you can contact our service team at http://www.dvdfab.cn/contact.htm for help.

  6. How do I know which version I am ordering?

    Don't worry about this, just choose your desired DVDFab product(s) and finish the order. You can use the product(s) on both DVDFab 9 and DVDFab 10 according to your preference. As long as the product license is valid, you can continue to use it on new versions of DVDFab.

  7. What does a Single-Computer License grant me?

    Per our EULA, a Single-Computer License allows the licensee to use DVDFab 10 on two computers at most, but not at the same time. This is to say, you can authorize your DVDFab 10 on at most two of your computers, but that two computers are not allowed to run DVDFab 10 at the same time frame. 

  8. I’m already a DVDFab 9 registered user, can I use DVDFab 10 directly for free?

    Yes, of course. Though it’s a great upgrade from DVDFab 9 to DVDFab 10, it’s totally free for DVDFab 9 users to continue to use the purchased product(s) on the latest DVDFab 10.

  9. What is a Multi-Computer License?

    Literally, a Multi-Computer license allows the licensee (not anyone else) to use/authorize DVDFab 10 on multiple computers (more than two), and still being able to run DVDFab 10 simultaneously on those authorized computers. Currently, we only have 3-Computer License and 5-Computer License, which cost $30/$50, and include 3/5 authorizations for 3/5 additional computers. respectively.

  10. Where to buy Multi-Computer License?

    The Multi-Computer License is only available at DVDFab Member Center, and only those who already purchased DVDFab 10 can log in there to buy extra licenses.

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    Notice that this coupon is only valid till:
    Dec 24, 2018

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