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  1. Is passkey 9 free for existing customers?

    That depends. There are two kinds of existing customers, paid existing customers and free existing customers. Paid customers can always enjoy the free upgrade policy, major upgrades and minor updated inside a major version, as long as their licenses are within the validity period. However, if you got your licenses from our previous giveaway campaign, then you will have to pay a certain upgrade fee if you want to jump from an earlier major version, such as version 8, to a later major version, such as version 9. But the minor updates are still free as long as your licenses are not expired, such as from ver. 8.2.1.5 to ver. 8.2.4.5

  2. Does Passkey 9 require a live internet to work properly?

    Yes, there are two reasons for requiring a live internet connection:

    1). To activate Passkey 9, the program needs to connect to DVDFab server to verify your account information;

    2). To decrypt DVDs and Blu-rays, Passkey 9 needs to connect to DVDFab’s online decryption databank, as the decryption process now is cloud-based.

  3. How to activate Passkey 9?

    Passkey 9 now uses the advanced online verification method for activation, for the detailed information, please refer to https://www.dvdfab.cn/how_to_register.htm?pid=passkey

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