Download DVDFab 10 User Manual Here

  1. How to use DVDFab PC Backup in a new PC?

    If there is something wrong with your PC hardware, please feel free to contact us. DVDFab service team will help you reset the registration code. And then you can activate DVDFab PC Backup installed on your new PC with the origianl registration code still. If you have multiple PCs, I suggest you purchasing more licenses in case you need to use DVDFab PC Backup running with them.

  2. What is registration code, and how to activate DVDFab PC Backup?

    Registration code is the only proof to use your DVDFab PC Backup, and each registration code can only be applied on one solely identifiable PC. You shall keep it properly.

    Usually when you complete the purchase, you will receive an email containning the registration code from DVDFab service center, which is the key to activate your DVDFab PC Backup. Before activating DVDFab PC Backup, you shall download and install a DVDFab PC Backup first, and then input the registration code on the activation windows after you run this software. And if you have tried the trail version before buying this product, you can click the Activate Now button at the bottom left corner to bring the activation window back, and then input your own registration code to transfer the trail version to paid version.

  3. Why there are no years subscription for DVDFab PC Backup?

    Once you purchase DVDFab PC Backup, you are entitled to have a lifetime use, and enjoy permanent service and upgrade totally for free.

  4. Why do I select the Pro version over the Free version?

    The answer to this question is slightly different on Windows and Mac platfrom.

    If you are using the Windows OS: The Free version will satisfy you if you do not need to playback DVD&Blu-ray discs, or do not need the Blu-ray menu support;

    If you are using the Mac OS X: The Pro version can let you playback Blu-ray discs with the native Blu-ray menu.

  5. What's the difference between the App Store version and the regular Free version on your website?

    Gerenally speaking, the Mac App Store version is a free version which is slightly different from the regular Free Version you see on our official website, in terms of features and functionailites. Due to the strict rules and regulations Apple App Store puts on the developers, the App Store version is a limited function version, but we will try our best to make that difference the smallest.

  6. When do I select Simple Mode and when Menu Mode? What’s the difference?

    Simple Mode: if you want to watch the featured movie title directly, you can select Simple Mode, as it will start will the main movie title as soon as the source is loaded, without any distraction from extras, commercials, menus options etc.

    Menu Mode: another way of saying Full Navigation Menu. This mode is the best choice for those who want to have hardware Blu-ray Player equivalent Blu-ray viewing experience. It will start with the navigation menus when the source is loaded, and you can use your keyboard or mouse to do some pre-settings, like subtitle, audio track, etc, before actually watching the movie. You can also freely select extras, commercials to see.

  7. How can I get the Blu-ray movie menu?

    Option 1 > Get Blu-ray Menu before playback starts:

    1). Go to Settings panel, click "Play Mode" tab, and then select "Menu Mode";

    2). Click the "OK" button and restart DVDFab Media Player;

    3). Next time you start to playback a Blu-ray disc, ISO image file or a folder, it will begin with the native Blu-ray menu.

    Option 2 > Get Blu-ray Menu during the playback process:

    1). Right-click any part on the playback screen;

    2). Click "Pop Menu" from the contextual menu, you will see the Blu-ray menu at the left hand of the playback screen, while at this time, the playback is still in progress;

    3). If you click "Top Menu" from the contextual menu, the playback will stop at site, and return to the Blu-ray menu.

  8. Why does my computer have to be connected to the Internet to play Blu-ray discs?

    DVDFab Media Player requires internet access to access DVDFab's server to decode AACS and BD+ copy protections to play the encrypted Blu-ray discs.

    Whenever an internet-based communication happens between your personal information and DVDFab website, the Privacy Policy shall apply. Fengtao Software Inc. SHALL NEVER disclose your privacy to any third party in any form.

  9. Why can't I use CUDA acceleration on my computer?

    You have CUDA-enabled Nvidia Graphics Card on computer, but you still cannot enable CUDA acceleration while copying or ripping blu-rays, in this case please go to PhysX settings which is available at Nvidia control panel, then disable PhysX to see the result. Sometimes, with the PhysX enable you may  have a slower speed.

  10. How to directly render the subtitles into video?

    There are three ways to output subtitle:

    1. Select one subtitle stream: you can "Direct render to video" or "Extract to idx/sub file" in Conversion Settings panel;

    2. Select two or more subtitle streams: you can only extract selected subtitles from source DVD or Blu-ray and save them as idx file and sub file.

    Note: The .idx file contains the time codes of the subtitles and the .sub file contains information about the image that contains the subtitles.

    3. Select "mkv.passthrough" profile, you have "Extract to idx/sub file" or "Remux into file" options to deal with subtitles.

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    Storewide 20% Off is available.
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    Notice that this coupon is only valid till:
    Oct 30, 2017

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