FAQ - View by Products

In the old YouTube to MP3 and Video Downloader, it finished the download process only, you may need to install the other software if you want to play back or manage the downloaded files;

In the new DVDFab Downloader, it includes two options: Music Downloader and Video Downloader, but it integrates the download, playback and manage features, means that you don’t need anyother softwaretoplay back or manage the downloaded files, for more info see the features of DVDFab Downloader above.

The new DVDFab Downloader supports downloadingvideo/musicfrom 200+ online websites, like YouTube, Facebook, Twitter, Vimeo, Instagram, TED etc. View the supported websites from thislink: https://www.dvdfab.cn/supported-online-sites-list.htm (scroll down for an alphabetical listing)

No, don’t worry, it’s safe to downgrade the firmware. UHD Drive Tool will back up the firmware first, and it will restore to your old firmware if downgrading the new firmware should fail.

Follow these steps:

1.       Open the website from Explorer tab.

2.       The “Download” button will be shown when you visit a supported website.

3.       Click “Download” button to choose to download the online video to Audio only or Video. 

Please send email to our service team service@dvdfab.cn, and remember the UHD Drive Tool log file is required to obtain support, just attach it to the email.

Yes, it’s free to download YouTube video to 720p video and MP3 file forever, but there is also a Paid version that has many enhancements, you can compare them in the matrix below.

 

Features	Free Version	Paid Version
Download a Single Video	YouTube only	All supported websites
Download a playlist	1 playlist only	√
10x Turbo Speed Download	5 files (Video + Audio)	√
Multi-Task Download	one by one	5 files
Download Metadata	√	√
Download HD Videos	720p	Up to 4320p
Download High Quality Audio	√	√
Cloud Sync Playlists and Favorites		√
Auto Update Saved Playlist		√
Online Playback	√	√
Playback background (Mobile)		√
Download Background (Mobile)		√

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NOTE: You need to get the Music Downloader option if you want to download playlists or other websites to audio; you need to get the Video Downloader option if you want to download playlists or the other websites to video. Get both options for maximum flexibility!

As of now, the supported drive list contains the following drives: 

 

UHD friendly drives:

 

LG WH14NS40 (internal, SVC code: NS50)   Tested

LG WH16NS40 (internal, SVC code: NS50)  Tested

LG BH16NS40 (internal, SVC code: NS50)  Tested

LG UH12NS40 (internal) Tested

LG BH16NS55 (internal) Tested

LG BH14NS58 (internal) Tested

LG BH16NS58 (internal)  Tested

LG WH16NS58 (internal) Tested

LG BE16NU50 (external, USB) Tested

ASUS BC-12B1ST a/b (internal, manufactured 2015+) Tested for a

ASUS BC-12D2HT (internal, manufactured 2015+) Tested

ASUS BW-16D1HT a/b (internal, manufactured 2015+) Tested

ASUS BW-16D1H-U (external, USB, manufactured 2015+)

 

UHD official drives:

 

LG WH16NS60 (internal, recommended) Tested

 

Note: This list will be constantly updated as we support more drives in the days to come.

DVDFab Blu-ray Copy needs at least 100 GB of Free Hard Disk Space.
Before the content of the blu-ray movie is burned into the blank disk, DVDFab must finish certain decoding and encoding jobs which require some amount of free space on the hard drive to store data. 100 GB free hard disk space mentioned here is just for this issue. You can set the output directory and temporay directory to the other drive which has enough free place in "General" settings window.

A full price list of DVDFab products is available at https://www.dvdfab.cn/pricelist.htm.

It supports iPod, iPad, iPhone and more. However, File Transfer is not an option in DVDFab any more, but you can find its features via app DVDFab Remote, please visit  our downloader page to get more info: https://www.dvdfab.cn/download.htm