FAQ - View by Products
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FAQ for StreamFab
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What should I do if I submit the problem via Feedback and it shows failed?
Please take a look at your log directory. If the files in this directory are too large, you can delete the log file and try again, the default location for log file is:
C:\Users\xxx\Documents\DVDFab\StreamFab\Log
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Do I need to subscribe to the websites before using StreamFab to download the videos?
Yes.
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Why can't Disney and Hulu download 1080p?
This is a known limitation on Disney+ (and Hulu) that goes back to a change that Disney made to their PC browser delivery system, which is limited to 720p.
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Can users who have StreamFab license directly use StreamFab 6 and does not need to purchase it again?
Yes, you can still use it and no need to purchase again.
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Under my account, I have DRM Video Downloader, why I can't use the new product DRM M3U8/DRM MPD Downloader?
Users who have DRM Video Downloader can get the new service in VIP Service for free, not including Adult Serices. DRM M3U8/DRM MPD Downloader is a general download module and is not included.
