There are several error messages you may get while streaming on different platforms. Amazon Prime subscribers commonly face Error 23, Error 82, and the rest of that; Netflix subscribers may get struck with the Netflix audio-out-of-sync error, and for Hulu users, it’s the Hulu token 5 error.

Well, these errors occur due to several reasons, but there are ways to fix them so you can get back to streaming your favorite titles without glitches. Mainly, this article talks about the Hulu error 5 issue, the causes of this error and how you can fix it, regardless of the device you're using to stream.

1. The prevalence of Hulu streaming service

Over the years, Hulu has been the go-to premium streaming service for Americans and some other people living in supported regions. The service provides thousands of on-demand titles and TV shows and offers Live TV programming with its Hulu + Live TV package.

More so, Hulu offers original content to all of its subscribers, regardless of their subscription package. The Hulu app is available for smartphones, streaming devices, smart TVs, TV boxes, and even gaming consoles. Hulu is a versatile streaming service that goes toe-to-toe with other notable alternatives like Netflix, Amazon Prime Video, and YouTube Premium.

2. What is Hulu Token 5 Error

According to most Hulu subscribers who use the Hulu app on their iOS devices, most times, when they want to open the app on their device, it shows them a "Hulu API token error 5" message. One of the know causes of this error is app update issues. When you're still on an older version of Hulu for iOS or your device still runs an old iOS version, that's when you'd likely get this error. Below are some troubleshooting tips that could help you to fix this error and continue streaming via the Hulu app on your device.

What is Hulu Token 5 Error

If you encounter the Hulu token 5 error while using the Hulu app, you can switch to the web version and stream online with your browser.

3. How to fix Token 5 Error on Hulu

There are several reasons why this error is popping up on your device, so when you try the first method mentioned below, and it doesn't work, proceed to try the second one.

How to fix Token 5 Error on Hulu

3.1 Check Your Internet Connection

Your internet connection speed and strength determine how you would enjoy streaming online content from any platform. When your connection is poor or unstable, you will find it difficult to stream.

So, first things first, check your internet connection and make sure it is strong. When you confirm that your internet speed is great and stable, then you can proceed with the other troubleshooting tips shared below.

3.2 Update Your Device OS

Hulu token error 5 typically happens on iPhones and iPad, mostly due to OS compatibility issues. For example, if your iPhone or iPad device runs on an old iOS version, you are liable to see this error whenever you attempt to open the Hulu iOS mobile app.

Even if you're not using an iOS device, it is advisable to update your device's OS to its latest version or any newer version. So, even if you're getting the error on your TV, simply update your TV's OS and check if the issue is fixed. In most cases, updating your device's OS solves the error, but sometimes you may also need to update the app's version.

3.3 Update Your App’s Version

The developers of the Hulu app for various devices typically release updates from time to time. These updates are released to fix bugs, errors, and security glitches discovered on the older versions. So, when you get the Hulu API token error 5 message, simply close the app and head on to your device's app store.

For Android users, go to Google Play Store; for iOS device users, go to Apple's App Store. If you're using any other device, go to the official app store available on your device.

When you launch the app store, search for the Hulu app and open it. If there is an update, you'll see the option to "Update" the app, but you won't see such an option if there is none. So, if there is an update available, click on the update button to get your app's version updated. After the update, close the app store and re-launch the Hulu app to see if you'd get the error again.

3.4 Uninstall and Re-install the App

Sometimes, all you need to do to fix the Hulu token 5 error is to uninstall the app and then install it again. This literally means getting the newer version of the app. However, before resorting to uninstalling and re-installing the Hulu app, it is advisable to try deleting the app's cache file - maybe which would fix the error.

To clear the Hulu mobile app's cache, go to your device Settings > Apps > See all apps > Hulu > Storage > Clear cache. After clearing the cache data, restart the device and check if the error is fixed. If clearing the cache does not fix the error, you should uninstall it and install it back.

While installing the app, it is advisable to install it from your device's app store instead of side-loading the APK file. Sometimes, those APK files may contain malware that would still cause the app to malfunction and even infect your device.

3.5 Contact Hulu Support

When you try out all these troubleshooting and none of them worked to fix the error, the next thing you should do is to contact Hulu support and lodge a complaint. You can send them your complaints via email or post them on the community. Well, it may take a couple of days before you'd get feedback from the support - this is due to the high number of complaints they receive daily. Interestingly, you can download Hulu movies; simply follow the instructions below.

4. Can you download Hulu movies to watch completely offline?

Yes, it is possible to download movies and TV shows from Hulu; however, for this to be possible, you need to use premium software that supports downloading movies from the Hulu platform. Apparently, you must have heard of YouTube downloaders, which let you download movies and videos from YouTube for free.

download Hulu movies to watch completely offline

Similarly, StreamFab Downloader allows you to download shows and movies from premium streaming services such as Hulu, Netflix, U-Next, YouTube TV, Hulu, Paramount+, and over a thousand other websites. The StreamFab Downloader software runs on Windows OS and macOS computers. It is one of the fastest downloaders out there, with a simple-to-use interface.

                             i  Download for Win    i  Download for Mac 

download Hulu movies to watch completely offline

4.1 StreamFab Hulu Downloader is the one to choose

The StreamFab Hulu Downloader app is an intuitive software tool for MacBooks and Windows PCs that allow users to download any video of Hulu, either movies or TV shows, in 720p quality and MP4 format. It is a professional software tool with several interesting features. This software app can download any movie you find on Hulu; plus, it supports downloading multiple videos at a go, thanks to the Batch Mode feature.

download Hulu movies to watch completely offline

Furthermore, the StreamFab Hulu Downloader software saves Hulu movies' subtitles and metadata and removes ads from the basic plan. In order words, if you're on the Hulu Basic plan, which shows commercials (Ads) as you stream, and you have no intention to upgrade to the Hulu No Ads plan, then using StreamFab Hulu Downloader will remove those ads from your movie, and you can watch the film on any device of your choice.

4.2 How to download movies with StreamFab Hulu Downloader

Download the software on your computer system and install it; after the installation, launch the app and follow the guide below.

                             i  Download for Win    i  Download for Mac 

  • Step 1: On the software's home screen, look to the left pane and click on the "Streaming Services" option. This will open another window; select Hulu downloader from the available cards.
  • Step 2: Now, sign in to your Hulu account. If you registered with a third-party provider, choose the “Sign in with Provider” option.
  • Step 3: Search for the movie you want to download. When you find it, click the play button on the video to start playing it. While the movie/video begins to play, you'd get a prompt opting that you download the movie right or add it to the queue.

download Hulu movies to watch completely offline

If you want to change how the software downloads your movie, you have to do it before playing a movie. This is because the moment you start playing a movie on Hulu (from the software window), it would pop out the download prompt, and you can't really adjust various settings from the prompt.

Below are some impressive features of StreamFab Hulu Downloader.

4.3 Features of StreamFab Hulu Downloader

  1. Remove Ads with Basic Plan
  2. Download videos and save them as MP4 with EAC3 5.1 or AAC 2.0 audio.
  3. Supports 720p resolution
  4. Download any video from all versions of Hulu, including Hulu JP
  5. Pre-select the audio and subtitle language
  6. Download Subtitles as External SRT file or Remux as Text Subtitles
  7. Batch Download Hulu Shows and Movies with Fast Speed

download Hulu movies to watch completely offline

  1. Save metadata info to organize your videos


In summary, to fix the Hulu token 5 error, all you need to do is to update your device’s OS and then your Hulu app version. Only when this simple troubleshooting does not work, then you can check out the other ones recommended above.

When it comes to downloading streaming videos from Hulu, the Hulu app itself allows that but comes with too many limitations, that’s why the StreamFab Hulu Downloader mentioned here is the best shot you have.

                             i  Download for Win    i  Download for Mac 

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