1. What does "require an internet connection" mean when I copy Blu-ray movies?

    DVDFab Blu-ray related products, Blu-ray Copy, Blu-ray Ripper and Blu-ray 3D Ripper included, need access DVDFab server to decode AACS and BD+ copy protections. That means the computer you are runing DVDFab on has to be internet connected.

  2. Can DVDFab 9 continue to function when internet connection suddenly gets lost?

    DVDFab 9 can partly function without internet connection. Since DVDFab 9 needs to access its server to get newest DVD/Blu-ray protections data with the help of connected internet, internet connection is strongly recommended for using DVDFab 9.

  3. What currencies are acceptable?

    For VisaCard/MasterCard holders: currently accepted billing currencies are US dollar, Austrilian dollar, European dollar, Great Britan Pound, Hongkong dollar, and Russian Ruble; 

    For JCB (from Japanese market only) holders: currently accepted billing currency is Chinese RMB only.

    The exchange will be automatically done by the VisaCard/MasterCard issuing bank without additional costs.

  4. Can I use "Nero" or "Imgburn" to burn?

    Yes, you can. DVDFab offers multiple options on choosing your favorite burning engines, you can make your own configuration at Common Settings->Write->Burning Engine,  currently, there are four options available: DVDFab Burning Engine, VSO Burning Engine, Nero Burning ROM, and ImgBurn.

  5. Can DVDFab Blu-ray Copy remove BD copy protection for copying?

    Yes, DVDFab Blu-ray Copy has added full BD+ support from version 7.x. You can visit http://www.DVDFab.cn/manual/settings/Protection to see what kinds of Blu-ray related protections does DVDFab Blu-ray Copy deal with.

  6. Which software is free in your company? Where can I get it?

    A list of freeware from DVDFab: HD Decrypter, Virtual Drive, Free DVD, Region Set, Passkey Lite.

    They are downloadable at http://www.DVDFab.cn/free.htm.

  7. Can I use DVDFab 8 and DVDFab 9 simultaneously on one computer?

    Yes, of course. Everything will run smoothly.

  8. How do I change the language of the program?

    You can choose your taget language at the Settings panel (Windows version) or the Preferences panel (Mac version):

    1. Click the Settings tab from the dropdown menu of the help button near the top right corner (On Mac version, please click the Preferences tab from the top menu bar);
    2. Click General option, go to Language selection area;
    3. Use the dropdown selector to choose your target display language;
    4. Restart the program to make the change take effect.

  9. Can I copy Blu-ray 3D movies with DVDFab Blu-ray Copy?

    Yes, you can. There are three ways to make Blu-ray 3D movie backups.

    1. Blu-ray Copy - Full Disc:  Copy as Blu-ray 3D  (BD50 to BD50, BD50 to BD25);

        Convert to Side By Side 3D: (BD50 to BD25 with compression).

    2. Blu-ray Copy - Main Movie:  Copy as Blu-ray 3D  (BD50 to BD50, BD50 to BD25);

        Convert to Side By Side 3D (BD50 to BD25 with compression).

    3. Blu-ray Copy - Clone:  make perfect 1:1 bit-to-bit Blu-ray 3D copy  (BD50 to BD50).

  10. How to set the default output media size as BD25?

    Please open "Common Settings/Blu-ray Copy" window, then you can set the default output size as BD25.