1. Use of Software
DVDFab Software is designed to allow users to use their fair right to the content they purchased for experiencing home entertainment, for example, rip and copy their home made video (if they own the copyright) to blank discs or other media player devices. In most counties, the copyright law will allow the original purchaser or user to make a backup/copy for personal use. However, it might be illegal to make a copy or backup to the purchased movie or disc without permission according to the laws in different countries. Since our software is sold world-wide, each user shall comply with the local copyright law, and use the software accordingly and legally.
Any DVDFab Software that is provided on this website for download or utilization is the copyrighted work of Fengtao Software Inc.. The use of the software is subject to the terms and conditions of the license agreement, which is included in the software, and you must read and accept it before using the software. Any user behavior that is not in accordance with the License Agreement is prohibited.
2. Ships and Returns
Due to the nature of the software products, except for the occasionally appeared hardware gift included in DVDFab All-In-One Lifetime Gift, all of our software products are delivered via electronic way by users downloading the executive files directly from our website, and the activation information are delivered also electronically via the e-mails customers submitted when placing their orders. This means, recipients are expected to receive the activation information in a matter of minutes, if not immediately, via registered emails, along with the detailed order information, including order number, validity period, product name, etc. As of the hardware gift in DVDFab All-In-One Lifetime Gift, it shall be dispatched usually within 3 days after the confirmation of order by our logistics contractor and can be expected from 7 to 14 days worldwide, depending on where customers live, and no transportation fee shall be charged on customers.
All our software products are sharewares that offer 30-day free evaluation period, which means, customers are obligated to try out the full features and functionalities and make sure the software meets all the requirements before making the purchase. Customers are solely responsible for the made purchases and we do not refund any order, except for some special circumstances, like a repeated order, a wrong order, and any other circumstances that match the standards, in case of which, customers should present the email receipt of that order, and then uninstall the product from his/her computer, and we will then deactivate the license and refund that order accordingly. As to the hardware in DVDFab All-In-One Lifetime Gift, due to its nature as a free gift, in case of the hardware product arrives broken or defective, we shall re-deliver a second one for free if there is still stock, and customers are not asked to return the broken or defective one, which can be at their free disposal.
3. Copyright Statement
All the products, logos, home-brew technologies, images, graphics, and services on this website shall be protected by the Copyright Law. Fengtao Software Inc. owns all copyrights unless otherwise stated. Without prior permission of Fengtao Software Inc., any commercial purpose use of the content on the site by any person in any means is never allowed.
Any comments, questions, suggestions or any related information regarding the software, this website, services or any other products of Fengtao Software Inc. shall be deemed to be non-confidential. Fengtao Software Inc. shall be free to use, disclose, and distribute the Feedback for purposes including but not limited to improving, developing, manufacturing, marketing products or services containing such Feedback.
6. Contact Information