DVDFab respects your privacy very much. At our site, our target is to make your shopping experience safe, convenient and care-free. Our privacy and security programs make sure that every transaction made at our site is 100% safe and guaranteed. We don’t require you to offer your information when you visit our website. But, for some special purposes, you do have to provide some information in order to get our product, service and help. So, please take a moment to read the following content in detail including on what occasion we need your information, what information we collect, what we use your information for, and how we protect your privacy, to get an overall idea about our privacy practice.
Information provided circumstances
You provide personal information in the following circumstances:
- Order and purchase DVDFab products and services
- Register to be DVDFab members
- Register for DVDFab free newsletters
- Contact our support team
What information do we collect
The types of personal information that we collect from you will depend on the circumstances of collection and on the type of service you request from us. For example, when you wish to purchase a product from this website we may collect details such as your name, address, postal code, email account, credit card information, etc. As we are required by law to obtain your consent to the collection of "sensitive information", we will assume that you have given consent to the collection of all information you have provided to us for use in accordance with this Statement, unless you tell us otherwise.
How we use your personal information
We generally collect your personal information for the following purposes: To facilitate your access to our website, products and services To deliver products you have ordered from us To seek your opinion on our products, services, marketing and website. Some of the personal information we collect is essential for us to be able to accurately identify who is using the service. Other types of personal information we collect help us to develop a profile of who is using our service, this assists us in offering products to suit the needs of the users of this website.
Information protected by the 3rd party credit card processors
We may disclose your personal information to third parties for the purpose for which the information was collected or for related purposes, for example to complete a transaction on your behalf or provide you with a product that you purchased. We engage third party contractors to perform services for us which involves the contractor handling personal information we hold. For example, DVDFab uses security server hosted by other 3rd party credit card processors which encrypt all your personal information including your name, address, credit card number, credit card expiration date, etc. until it is sent to us. This can prevent any malicious use of your personal information and make sure it is only used for online transition.
Security of your personal information
We will securely hold your personal information and we will not trade, rent or sell it. We will take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored electronically on our computer system, Firewalls, passwords, anti-virus software and email filters can protect all our electronic information. If you wish to gain access to your personal information, have a complaint about a breach of your privacy or you have any query on how your personal information is collected or used please forward your request, complaint or query to the address below. We will respond to your query or complaint via Email as soon as possible. Changes to this Privacy Statement We may amend this Privacy Statement as our business requirements or the law changes. Any changes to this Privacy Statement will be updated on our site, so please visit this page periodically to ensure that you have our most current privacy statement.