You can select “Remove HD audio” (convert Dolby TrueHD to Dolby AC3, convert DTS-HD Master Audio to DTS) in "Common Settings/Blu-ray Copy" to save space for video when compression is needed.
No. DVDFab software includes internal UDF 2.50 parser to read Blu-ray, so there is no need to install third party driver.
That depends. There are two kinds of existing customers, paid existing customers and free existing customers. Paid customers can always enjoy the free upgrade policy, major upgrades and minor updated inside a major version, as long as their licenses are within the validity period. However, if you got your licenses from our previous giveaway campaign, then you will have to pay a certain upgrade fee if you want to jump from an earlier major version, such as version 8, to a later major version, such as version 9. But the minor updates are still free as long as your licenses are not expired, such as from ver. 184.108.40.206 to ver. 220.127.116.11
Yes, there are two reasons for requiring a live internet connection:
1). To activate Passkey 9, the program needs to connect to DVDFab server to verify your account information;
2). To decrypt DVDs and Blu-rays, Passkey 9 needs to connect to DVDFab’s online decryption databank, as the decryption process now is cloud-based.
Passkey 9 now uses the advanced online verification method for activation, for the detailed information, please refer to http://www.dvdfab.cn/how_to_register.htm?pid=passkey
There are several possible reasons:
1. There is no space at the beginning or the end of the code; otherwise the code is recognized as an invalid code.
2. Don’t mix up the Windows and Mac version products, which are completely two different products and have separate licenses of each own.
The reasons could be one of the following:
1. Your E-mail service provider rejects E-mail from unknown senders, and out e-mail cannot reach to you.
2. It might be your E-mail setting, the e-mail containing your license code went to Trash directly. Have a look there.
3. You offered an invalid e-mail address when making the purchase.
4. There was a typo or minor mistake when you enter your e-mail which you did not even notice.
Storewide 20% Off is available.
Go copy and apply the coupon code:
when you arriving at the checkout page.
Notice that this coupon is only valid till:
Mar 27, 2017
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