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What is your refund policy? And how do I request a refund?
We offer a 7-day money-back guarantee for Monthly Plan users and a 14-day conditional money-back guarantee for yearly and lifetime users if the wrong product is purchased. Refunds will be processed using the same method as your original payment. For more details, please refer to our Refund Policy page.
If you meet the considtions and decide to refund an order, please go to the Member Center to submit a refund request under the "Order History" tab.
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If you come across any problems during the process of purchasing or using our product(s), please feel free to contact us. Our service team is always on hand to assist you, and your issue will be dealt with as soon as possible.
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