Purchase Policy

1. Authorized Sales Channels

To ensure the security of your payment and the validity of your license, please purchase our products exclusively through our official websites (including our main domain and specific product brand domains) or authorized partners. Licenses purchased from unauthorized third-party marketplaces, auction sites, or unverified resellers are considered risky and may be blocked or revoked without prior notice.

2. License Delivery

  • Digital Delivery for Online Orders: For products purchased directly through our websites, delivery is typically electronic. Upon successful payment, an order confirmation containing your license information and activation instructions will be sent to the email address provided during checkout.
  • Delivery Timing: In most cases, the system generates and sends the license immediately. If you do not receive your confirmation email within a reasonable time, please check your spam/junk folder or verify your order status via the User Center.

3. Payment Methods & Security

  • Supported Payments: We offer a variety of secure payment options tailored to your region. The specific payment methods available to you (e.g., Credit Cards, Local Wallets, etc.) will be displayed on the checkout page during the transaction.
  • Transaction Security: All online transactions are processed through secure, encrypted third-party payment gateways. We do not store your complete payment credential details on our servers.
  • Currency & Pricing: Prices are displayed based on the selected currency or your location. Please note that your payment provider may apply their own currency conversion rates or fees, which are outside of our control.

4. Subscription and Auto-Renewal

  • Auto-Renewal Model: For subscription-based products, your plan will automatically renew at the end of each billing cycle to ensure uninterrupted service, unless cancelled.
  • Cancellation: You may cancel the auto-renewal of your subscription at any time via the User Center or by contacting Customer Service. Cancellation prevents future charges but does not refund the current billing period.

5. Order Verification

To protect against fraud and ensure account security, we reserve the right to review and verify orders. In some cases, this may require additional confirmation from the cardholder. If a transaction is deemed high-risk or fraudulent, we reserve the right to cancel the order and reverse the charges.

6. Try-Before-You-Buy

We operate under a "try-before-you-buy" principle. We strongly encourage users to download the free trial versions of our software to verify functionality and compatibility with their specific systems before committing to a purchase.

7. Refund Policy Reference

All purchases are governed by our Refund Policy. Please review the specific terms regarding refund eligibility and restrictions before completing your order.