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Frequently Asked Questions (FAQ)
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Why can't I download music and it says failed?
Please first make sure you can playback the music in your own browser.
If you still have a problem, please contact us at https://musicfab.org/support.htm and specify the links to the music you have problems with, and send the latest MusicFab.log for troubleshooting. The default location for log file is:
C:\Users\xxx\Documents\MusicFab\MusicFab\Log
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Select the version of StreamFab that's right for your Mac
Check which chip your Mac Has:
1. At the top left, open the Apple menu.
2. Select About This Mac.
3. In the "Overview" tab, look for "Processor" or "Chip".
4. Check if it says "Intel" or "Apple".
2. Select About This Mac.
3. In the "Overview" tab, look for "Processor" or "Chip".
4. Check if it says "Intel" or "Apple".
Select the version of UniFab that's right for your Mac
Check which chip your Mac Has:
1. At the top left, open the Apple menu.
2. Select About This Mac.
3. In the "Overview" tab, look for "Processor" or "Chip".
4. Check if it says "Intel" or "Apple".
2. Select About This Mac.
3. In the "Overview" tab, look for "Processor" or "Chip".
4. Check if it says "Intel" or "Apple".
Select the version of DVDFab that's right for your Mac
Check which chip your Mac Has:
1. At the top left, open the Apple menu.
2. Select About This Mac.
3. In the "Overview" tab, look for "Processor" or "Chip".
4. Check if it says "Intel" or "Apple".
2. Select About This Mac.
3. In the "Overview" tab, look for "Processor" or "Chip".
4. Check if it says "Intel" or "Apple".
Select the version of DVDFab that's right for your Mac.
Check which chip your Mac Has:
1. At the top left, open the Apple menu.
2. Select About This Mac.
3. In the "Overview" tab, look for "Processor" or "Chip".
4. Check if it says "Intel" or "Apple".
2. Select About This Mac.
3. In the "Overview" tab, look for "Processor" or "Chip".
4. Check if it says "Intel" or "Apple".