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Why does it still ask me to buy or show a trial version even if I pay for it?

Please confirm if you have changed the email, and please use the correct email to authorize the program.

Please make sure you have purchased the correct version of the product you need - Windows/Mac.

The password is incorrect. You may click "Forgot Password" on the authorization screen to reset the password.

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If you come across any problems during the process of purchasing or using our product(s), please feel free to contact us. Our service team is always on hand to assist you, and your issue will be dealt with as soon as possible.
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