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What to do when the video download failed in VIP Services?

Please make sure you can playback the video in the normal browser. If so, please paste the url to website bar of the service in StreamFab. If still have a problem, please offer the url and the StreamFab.log and Contact Us.

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If you come across any problems during the process of purchasing or using our product(s), please feel free to contact us. Our service team is always on hand to assist you, and your issue will be dealt with as soon as possible.
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