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Frequently Asked Questions (FAQ)
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What should I do when I enter the wrong email?
1. Please provide some information in order for us to be able to find the order:
- Reference number of the order (you can find it in the receipt/invoice);
- The wrong email address used in the order;
- Registered name for the product;
- A screenshot of the charge.
2. Tell us the new email you want to change to.
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Select the version of StreamFab that's right for your Mac
Check which chip your Mac Has:
1. At the top left, open the Apple menu.
2. Select About This Mac.
3. In the "Overview" tab, look for "Processor" or "Chip".
4. Check if it says "Intel" or "Apple".
2. Select About This Mac.
3. In the "Overview" tab, look for "Processor" or "Chip".
4. Check if it says "Intel" or "Apple".
Select the version of UniFab that's right for your Mac
Check which chip your Mac Has:
1. At the top left, open the Apple menu.
2. Select About This Mac.
3. In the "Overview" tab, look for "Processor" or "Chip".
4. Check if it says "Intel" or "Apple".
2. Select About This Mac.
3. In the "Overview" tab, look for "Processor" or "Chip".
4. Check if it says "Intel" or "Apple".
Select the version of DVDFab that's right for your Mac
Check which chip your Mac Has:
1. At the top left, open the Apple menu.
2. Select About This Mac.
3. In the "Overview" tab, look for "Processor" or "Chip".
4. Check if it says "Intel" or "Apple".
2. Select About This Mac.
3. In the "Overview" tab, look for "Processor" or "Chip".
4. Check if it says "Intel" or "Apple".
Select the version of DVDFab that's right for your Mac.
Check which chip your Mac Has:
1. At the top left, open the Apple menu.
2. Select About This Mac.
3. In the "Overview" tab, look for "Processor" or "Chip".
4. Check if it says "Intel" or "Apple".
2. Select About This Mac.
3. In the "Overview" tab, look for "Processor" or "Chip".
4. Check if it says "Intel" or "Apple".