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How to report incorrect metadata info when we come across it?
On the MetaInfo page in the upper right corner, you can use the triangle with the "!" inside to report incorrect meta info for the movie you come across.
Where to find the free DVDFab HD Decrypter?
I don't want .nfo file, I like the old way, how to disable it?
You can disable the .nfo file by clicking on the Menu button on the upper right corner of DVDFab, go to Common Settings > General > Meta to uncheck the option "I want to use Meta information".
Will UHD Creator come to the Mac platform some day?
Currently, macOS doesn't have hardware GPU that can encode 4K HEVC 10bit for UHD now. If you use CPU, the process will use maybe days to encode a two-hour movie. So, no, UHD Creator won't be added to DVDFab for Mac in short time.
Where can I find the crash file when encountering crash issue with DVDFab Mac version?
You can access the crash logs through Console app under Application->Utilities, which will display all the system messages. The crash file is usually located in ~/Library/Logs/DiagnosticReports, and you will see its name as this DVDFab_xxx.crash.
Where to find log files for DVDFab for mac?
When you encounter a problem when using DVDFab on macOS, besides decribe the problem, please send us the log files to help check it out. The default location is: /User/User name/Documents/DVDFab/Log
What is .nfo file?
It's a new form for metadata, with which, DVDFab will output the file with the correct information and also output to a nfo file (Including the correct movie name, released date, description, genre, poster and background etc.), so that your media server DVDFab Movie Server, Kodi, Plex and EMBY will read the nfo file and show the correct movie/TV show information for you. Please check this page for more information.
Where to find DRM Removal for Apple?
DRM Removal for Apple is embeded in the DVDFab 11 installer, please download and install DVDFab 11, on the main interface, click on "Utilities" to find it.
Is it possible to uninstall DVDFab from my C drive and then install it on my D drive?
Yes, during the installtion process, you can click on the "Cutom" option to change the installation path from default C drive to other path you like.
Can I use Passkey to rip movies?
Yes, after DVDFab Passkey loads the movie, please right click on Passkey icon on the system tray area, select "Rip to Hard Disk" or "Rip to Image" to save the movie to your hard drive.