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FAQ - View by Products

  1. What the difference between the new DVDFab Downloader and the old YouTube to MP3 & Video Downloader?

In the old YouTube to MP3 and Video Downloader, it finished the download process only, you may need to install the other software if you want to play back or manage the downloaded files;

In the new DVDFab Downloader, it includes two options: Music Downloader and Video Downloader, but it integrates the download, playback and manage features, means that you don’t need anyother softwaretoplay back or manage the downloaded files, for more info see the features of DVDFab Downloader above.

  1. What websites are supported in the new DVDFab Downloader?

The new DVDFab Downloader supports downloadingvideo/musicfrom 200+ online websites, like YouTube, Facebook, Twitter, Vimeo, Instagram, TED etc. View the supported websites from thislink: https://www.dvdfab.cn/supported-online-sites-list.htm (scroll down for an alphabetical listing)

  1. Will my UHD drive become a brick if downgrading the firmware failed?

No, don’t worry, it’s safe to downgrade the firmware. UHD Drive Tool will back up the firmware first, and it will restore to your old firmware if downgrading the new firmware should fail.

  1. How do I download the online video in DVDFab Downloader?

Follow these steps:

1.       Open the website from Explorer tab.

2.       The “Download” button will be shown when you visit a supported website.

3.       Click “Download” button to choose to download the online video to Audio only or Video. 

  1. What can I do if downgrading the firmware fails for my drive?

Please send email to our service team service@dvdfab.cn, and remember the UHD Drive Tool log file is required to obtain support, just attach it to the email.

  1. Which website service can StreamFab for Android support ?

YouTube, Amazon and Netflix currently.

  1. What is the format for the video downloaded by StreamFab for Android?

MP4.

  1. How to make StreamFab not detect and download every playlist?

Please click the button(☴) and then go to Settings>General, just uncheck the option "Monitor clipboard content".

  1. Why get a message that I have reached today's downloads when I download?

Fair Use Policy: StreamFab is legal only for personal needs and it's not allowed to share the downloaded content with any third party.

A StreamFab licensed account has a quota of 50 downloads per day, and 350 downloads per week from each supported streaming service, which is to avoid being blocked by streaming providers. Whenever some of it is used up, it will refill during the next time cycle.

  1. How to completely remove the scheduled download feature for scheduled tasks?

Please clear the "taskSchedule.ini" folder located in C: /Users/xxx/AppData/Roaming/DVDFab/StreamFab.

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Any third party product names and trademarks used in this website are property of their respective owners. All the related logos and images, including but not limited to YouTube, Amazon, Netflix, Hulu, Disney+, Max, Paramount+, ESPN+, Discovery+ are registered trademarks of their own. DVDFab is not owned by or affiliated with any of those companies.