FAQ - View by Products

Please delete the folder "taskdata" at C:\Users\xxx\Documents\DVDFab\StreamFab\taskdata

Please clear up the "cache" folder at (C:\Users\xxx\Documents\DVDFab\DVDFab\StreamFab\temp\cache) to try again.

- Windows version:

Windows 11/10/8.1/8/7 (32/64 bit)

Intel i3 or above

4GB of RAM or above

40GB of free hard disk space or above

Live Internet connection required

- Mac version:

macOS 10.10 - 13

Core 2 Quad and above

4GB of RAM or above

40GB of free hard disk space or above

Live Internet connection required

As for the download speed, it's the streaming services allocating bandwidth.

5mbps sounds close to the minimum you would need if you were streaming HD content in real time.

You may also check your system resources, something else may be hogging your bandwidth.

Please click the link below to install it.

https://support.microsoft.com/en-us/topic/update-for-universal-c-runtime-in-windows-c0514201-7fe6-95a3-b0a5-287930f3560c

Only YouTube related websites support downloading multiple videos( up to 5 at a time).

When the download is complete, please make sure that you have enabled the subtitles when you playback the videos. If you still have a problem, please contact our Service Team at https://www.dvdfab.cn/contact.htm

The method of pasting the URL is only for YouTube related websites, not for VIP Services section.

For the websites in VIP Services, take Netflix Downloader for example, you may click Netflix and then search for videos you want to download, or paste the URL at the top URL bar of Netflix Downloader.

You can click http://www.dvdfab.cn/download.htm to directly download and install the latest version of StreamFab to get update.

There is currently no plan to add support for live video downloads.