Sales and Support

  1. Do you provide Telephone Support?

    Sorry, we don't provide Telephone Support, at least for now. You can reach our support team at https://www.dvdfab.cn/contact.htm. Please describe your problem in detail and submit the problem using the contact form or use the Online Chat button to send us instant message, Online Chat is available 9:00 - 18:00 (GMT + 8) 11:00 - 19:00 (JST) 21:00 - 06:00 (EST) , Monday to Friday.

  2. Can I purchase the backup CD of DVDFab as I ordering?

    Nope. The backup CD option is not available any longer. You will get your DVDFab products for use by downloading it from DVDFab official website and activating it with the registered DVDFab account info.