If you have a TikTok account and it has stopped working, there are a few things you can try. These include clearing your app cache, restarting the app, or checking with other users if they have experienced the same problem.

Why My TikTok Not Working

TikTok is currently one of the most popular applications for viewing interesting content. While TikTok is normally a solid software with few flaws, services sometimes experience problems. However, it continues to disappoint some customers owing to system problems, malfunctions, and other related issues.

We will teach you how to effortlessly rectify common errors. Here is a list of common TikTok flaws that you encounter on a daily basis:

  • TikTok is unable to connect to the internet.
  • TikTok videos are not loading.
  • Videos are not being saved.
  • The TikTok app frequently crashes.
  • TikTok video no longer works after sharing.
  • I am unable to log in to the app.
  • The TikTok server is down.
  • My account will not be deleted by TikTok.
  • My video will not be removed.

If you make regular mistakes, such as the TikTok issues discussed above, you're in luck. This lesson could well hold the answer for them.

All Methods to Fix "My TikTok Not Working"

Check your internet connection

The first thing you should do is test your internet connection. Make sure that you have a stable internet connection. If you're using a cellular data connection, try switching to a Wi-Fi connection to see if that fixes the problem.

However, a poor Wi-Fi connection is also a frequent reason, so you may conduct a speed test, or switch from Wi-Fi to mobile data to determine whether the problem is connected to connectivity.

Clear the app cache

If you're having issues with your TikTok app, you might want to consider clearing the app cache. This step will not only free up your phone's storage space but also improve the performance of the app.

Some users believe that a full cache will slow down their phone even though it can help speed up the loading times of certain pages. As you can imagine, this can be quite a boon when you're using an app like TikTok.

why my tiktok not working: clear the cache

Cache is a temporary file stored on your device. It stores information such as videos and posts that you've downloaded and watched. When you need to access this data, you can retrieve it much faster. For example, when you're watching a video, the video is stored in the cache, so you can play it faster the next time you open the app.

You might have a lot of videos saved on your TikTok account. Clearing the cache will help you free up space, but it won't delete any videos. The only downside is that you'll have to log back in again.

Restart the app or your phone

It may be a trite cliché, but that's only because it is true. A lot of electronics issues get fixed by turning it off and back on again. Restarting your phone or PC is one of the most common solutions to TikTok problems. A simple reboot can quickly fix your TikTok problem.

By restarting your phone, you will close all the running programs automatically, and you can do it within two minutes in most cases.

Reinstall or Update the App

If you've tried and failed to get TikTok to operate, you might want to try again. This strategy is especially effective when other applications operate flawlessly on your phone but TikTok appears to be malfunctioning.

Uninstalling and reinstalling the software might sometimes provide a fresh start. Both Android and iPhone require the same processes. Follow the steps below to get started:

Uninstall and Reinstall Tiktok

Go to your phone's PlayStore or App Store. Search for “TikTok.”
Open the app to find options for deleting or reinstalling. Select “Uninstall” to delete the app.
The reinstall button will appear. Chose “Reinstall.”
Launch the app and sign in.

Check if other users mention "my TikTok not working"

One way to see if TikTok services are broken is to check the comments of other users.There may be known issues with the TikTok app that are causing it to not work properly. You can check for any known issues by visiting the TikTok website or by searching online for any reported problems.

While some users may say that the service is working fine, other users might mention that they're having issues. Depending on your circumstances, it might be a good idea to contact TikTok Support.

Bonus! How To Download TikTok Videos without Watermark?

Download TikTok Videos without Watermark

StreamFab TikTok Downloader

This TikTok video downloader supports to download videos from TikTok as 1080p MP4/MKV format with AAC 2.0 audio.
  • Download TikTok Video to PC in MP4, MKV, and MP3 Formats.
  • Save YouTube HDR and VR 360° videos.
  • Supports multitasking and Auto-Download subscriptions.
  • Detect video streams automatically and download from more websites.
  • Support websites that apply non-encryption M3U8 technology.

How to Download TikTok Videos with StreamFab TikTok Downloader?

Step 1

Download this TikTok Video Downloader

Install the software on your device and open the interface

Step 2

Choose the streaming service

Use the in-built browser of StreamFab to visit TikTok, or copy & paste your link in the 'Paste URL' bar. 

download tiktok videos with streamfab

Step 3

Customize the file

Search for the video and play it, then a pop-up window will ask for your video options. You can choose the audio and subtitle language before downloading. 

download tiktok videos with streamfab

Step 4

Click the download button

After customization, you can download it right now via this TikTok Downloader.

Note: The information in this article for downloading TikTok videos is only offered for personal amusement. It is crucial to respect the intellectual property rights of content creators. 


On TikTok’s side, the TikTok issues might be caused by glitches or flaws in the software. There may also be an issue with TikTok’s server resulting in TikTok problems.  Summing up, these are the few reliable ways to fix your TikTok bugs handily. I hope these suggestions and information could provide some help! By the way, if you want to know how to save tiktoks without watermark, this post will be helpful.