13 Fixes to Netflix Not Working on Roku: With Steps, Guide & Suggestions

While exploring your favorite Netflix world with your friends or family on your Roku device, suddenly, if you face Netflix not working issue on Roku, you would probably try every possible fix to get rid of this annoying problem. So, in this article, you will get the most effective 13 fixes to this problem. 

How to Fix Netflix Not Working on Roku: With 13 Fixes 

1. Netflix's Down Server 

While accessing Netflix on your Roku device, you first need to check the server status of the Netflix website. To do this, you can visit this official webpage of Netflix https://help.netflix.com/en/is-netflix-down and get the information about whether the server is down or any server maintenance is going on. 

While going through the timeline of the Netflix webpage, you would get to know how long it will take to fix the down server if there are any issues. It would help if you waited for the server to run perfectly to enjoy Netflix on Roku. 

2. Netflix App Updation 

To provide a solution to most of the reported issues, Netflix keeps the app constantly updated. While updating the app, Netflix tries to fix the bugs and errors that probably cause Netflix not to work on Roku on another device. So, to access the Netflix updated version, you also need to update the Netflix app on your Roku while following the below steps. 

● On the Roku remote, push the "Home" button.

● Move to Set> System> System Update. 

● Go for the "Check Now" to check if there is any update & if there is, install the updated Netflix version on Roku to get rid of Netflix not working on Roku.

3. Netflix Sign out on Roku & Reinstall it 

Sometimes simply signing out from the existing Netflix app on your Roku device can fix the Netflix not working on the Roku issue. Here, you go with the steps. 

How to Log Out of Netflix on Roku 1 

While pressing the "Home" option on the Roku remote, go to the "Roku Home Menu." Go for "Settings" > "Netflix Settings". 

Move to " Deactivate this player from my Netflix account." 

Choose "Yes" to confirm the deactivation process. 

How to Sign Out of Netflix on Roku 2 (HD/XD/XS) & Roku LT 

Head to the "Home Menu" while clicking on the "Home" button on the Roku remote. After highlighting the "Netflix" app, click on the "Star" option on the remote. Then, go for the "Remove Channel."

To confirm the deactivation of the Netflix app, you need to select "Remove Channel" again. 

How to Logout of Netflix on Roku in Other Models 

● Head to the Netflix home screen. 

● Choose the "Get Help" option on the left side of the screen to open the "Menu." 

● If you can't find the "Get Help" option, go to the "Settings"/ "Settings Gear icon" on the upper side of the page. 

● Opt for the "Sign out" option. 

● Go for "Yes" to confirm your sign-out process and logout Netflix. 

Additional Tips: If you can't find the "Get Help"/ "Settings"/ " Settings icon", you need to use the "Arrow" button of your Roku remote inside the Netflix app according to the given sequence: Up>Up>Down>Down>Left>Right>Left>Right>Up>Up>Up>Up 

Next, Sign Out> Start Over> Deactivate> or Reset. 

After logging out of the Netflix app on the Roku device, you must re-log into the app by reinstalling it on your device. 

4. Roku Restart

Sometimes, your device needs a power cycle boost to run any application on its system. In that case, you have to restart your Roku device to fix the Netflix not working on Roku issue so that the entire device system gets a refreshed power recycling boost. Click and find more about Netflix account settings.

● Click on the "Home" on the Roku remote. 

● Move to "Settings" > "System" > "System Restart". 

● Go to the " Highlights" > "Restart"> click the appeared prompt to confirm the process. 

5. Roku Factory Reset 

To get rid of any glitches or errors, factory resetting your Roku device is one of the best options to fix Netflix not working on Roku issues. However, all your device's data will delete during the factory reset process. So, before initiating this process, you must take a backup of your device data if required. With this reset, your Roku device will get a completely new start. 

● After reaching the "Home Screen," move to the "Settings" > "System Settings." 

● Next, select "Advanced System Settings"> "Factory Reset". 

● Follow the remaining instructions to complete the factory resetting process. 

Once done with the factory resetting process, you must sign in to your Netflix account to return to your Netflix app. 

6. Ensure the Connectivity of Roku & Netflix 

Ensure that your Roku streaming device is probably connected to your TV. For this, you need to start streaming another app on your Roku device; if the other app also doesn't open, you need to check the connectivity of your Roku device with your TV. 

7. Ensure the internet connectivity of the Roku device 

While accessing Netflix on your Roku device, ensure the device properly gets connected to your Wi-Fi network. To provide internet connectivity, you can check the internet connection of the other devices like PC, mobiles, etc. If it doesn't work on any device, contact the internet service provider, or you can also try restarting the Wi-Fi network router. This process can fix the Netflix not working on the Roku issue in a few minutes. 

8. Update Roku

Your Roku mobile app probably has not been updated for quite a long time, especially when the auto-update mode of the Roku app is disabled. So, to fix Netflix not working on the Roku mobile app, you need to update the Roku app on your android or iOS phone. If Netflix still doesn't work, you need to reinstall the Roku app after deleting it from your phone. 

9. Check Whether Your Netflix Account is Active or Not 

To fix Netflix not working on the Roku problem, you must check whether the Netflix account you are trying to access is active. You also need to check whether you are using the correct credentials & password to log in to your Netflix account. If something goes wrong with your password, change the password of your Netflix account to access it on Roku. 

10. Stop Using VPN 

If your Roku device or internet is connected to VPN, it may cause Netflix not to work since your VPN might change your Netflix access location. So getting rid of the VPN connection can resolve the issue. 

11. Disable Parental Control 

Suppose Netflix parental control feature is activated in your Netflix account. In that case, it might be possible that the Netflix content you are trying to access has been blocked due to the parental control option. In that case, ensure that the Netflix account you are trying to access on Roku must not have parental control features. 

12. Fix Roku Remote 

To fix your Netflix not working on the Roku issue, you must check whether your Roku remote is working correctly. If the remote doesn't work properly, you need to reset the remote and pair it to the Roku device again to make it work. 

 13. Contact Support 

If none of these solutions work to resolve your Netflix not working on Roku issue, you better contact the help support of Netflix & Roku service while reporting your problem in detail. The support service professionals would surely assist you in resolving this problem. Besides, if you want to fix Disney Plus not working on Roku, you can read this article for reference.

How to Download Netflix & Roku Channel Content?

When you have both the Netflix and Roku platforms to explore, StreamFab Netflix downloader and StreamFab Roku Channel downloader are the best options. With this software, you can explore both these platforms in your offline world without any online dependency. 

StreamFab Netflix Downloader 

Suppose you have been enjoying your Netflix service for quite a long time. In that case, it is time to add the most customizable & flexible service of StreamFab Netflix Downloader in your entertainment world to bring out the best benefits of your favorite Netflix subscription plan. 

StreamFab Roku Channel Downloader 

Suppose your favorite Roku TV shows, Originals, Epix, AMC, etc., are the most compelling content you can't afford to miss. In that case, you don't have to miss any of them when you have the support of StreamFab Roku Channel Downloader. So whether you have time, this downloader would save your favorite content for your later offline repetitive watch. 

Features 

● Get Roku downloads in 1080p resolution with AC 3 5.1 audio channel & Netflix downloads in 1080p with EAC3 5.1 audio channel. 

● Get ad-free downloads in MP4 format for all device watching. 

● Simultaneous downloads of multiple contents. 

● Enjoy downloads with your convenient subtitles & metadata. 

● Convert downloads to Blu-Ray format. 

Price 

StreamFab Roku Channel downloader will be available at $54.99/month, $69.99/year, or $99.99 for a lifetime. StreamFab Netflix Downloader will be available at $39.99/month, $59.99/year, or $89.99 for a lifetime. 

Downloading Steps 

Step 1: Let's get started with the software:

Begin with software by hitting the "StreamFab" icon on your system. Next, go for the VIP Service option from the left column. 

Step 2: Sign into your selected website:

After selecting your required Netflix or Roku Channel website from the website list, you need to log into your official account to choose the content to download.

Step 3: Video playing & downloading at the same time: 

After the content selection, play the video content & select the pop-up "Download option" to finish the downloading step while watching the video. 

Last Tips 

To make your one-time investment on your favorite Netflix & Roku device worth a lifetime, the fixes mentioned above for Netflix not working on the Roku issue would surely be the best option to try. So, to make your bond with these two platforms stable and sustainable, don't forget to take the support of StreamFab downloader.