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Why can't I download 1080p videos from Netflix, Max or other OTT services?

Please refer to the Product Page for the resolutions supported by StreamFab. If you can't download 1080p videos from Netflix, please Contact Us, attaching the log file and video title. Moreover, the resolution of a downloaded video depends on the highest playback quality and how the video is DRM-encrypted. The reason why StreamFab fails to download 1080p video may be that the OTT service undergoes a DRM upgrade or there is a limitation on the maximum playback quality of the video. For example, Disney+ limits the highest playback quality to 720P in any browser.

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If you come across any problems during the process of purchasing or using our product(s), please feel free to contact us. Our service team is always on hand to assist you, and your issue will be dealt with as soon as possible.
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