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How fix this issue of getting green lines appearing on PlayStation 5 when playback the output created using UHD Creator.

This issue may occur when playing back HDR content, causing the colors in the image to appear distorted. However, this is not a problem with DVDFab. The issue is that the HEVC protocol is extensive, and PlayStation only supports a portion of it. When using hardware acceleration during the conversion process, PlayStation may encounter compatibility problems. To resolve this issue, please disable GPU acceleration and only use Software encoding in DVDFab 13 for conversion.

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