If you are experiencing issues that all you can hear is the audio description after ripping the DVD/Blu-ray, you can refer to the following to help you resolve the problem:
1. Preview the audio streams after selecting the main title to identify the correct track you need.
2. Normally, the correct track format should be an AC-3/5.1 or DTS track, as the AC-3/2 track is often used for commentary or narration. Look for a track on the main interface under the Audio tab.
3. Select the appropriate track for copying or ripping.