Download DVDFab 10 User Manual Here

  1. What does "task_2 Error=116" mean and how to fix it?

    It is an error about "burning failed" or "process aborted". Please try the following steps to see if the problem can be fixed:

    1. Install the latest version of DVDFab at https://www.dvdfab.cn/download.htm 
    2. Update the firmware of DVD writer to the latest;
    3. Enable DMA mode for DVD writer;
    4. Slow down the burning speed;
    5. Try different brands of blank media, like the well-known ones from Taiyo Yuden and Verbatim, and keep away from crap ones like Memorex;
    6. Try different formats of blank media, like DVD+/-R/RW if your DVD writer supports;

    Check the detailed burning problems and solutions here.

  2. Where should I renew my DVDFab?

    To renew your products, please go to DVDFab Member Center at https://www.dvdfab.cn/member.htm

  3. Where can I enter the coupon code to renew my DVDFab?

    Sorry that we only offer discount for ordering new options of DVDFab, not renewing for now,so there is no place to enter coupon code in the renewal order process.

  4. Where can I upgrade to the latest version of DVDFab?

    You can always get the latest version of DVDFab at https://www.dvdfab.cn/download.htm.

  5. When will my upgrade date begin after ordering renewal?

    Calculations on new expiration date of renewed orders:

    1. Renewals made before the original order expires: The renewed licence lifespan shall be added to the current one.

    2. Renewals made after the original order expires: The renewed licence lifespan shall take effect immediately.   

    Our suggestion: You'd better renew your DVDFab license before it actually expires, since if your license expires, you shall not be able to update to new versions, nor receive technical response.

  6. How long will it take to get your support response?

    Generally, we'll reply to you within 48 hours except for weekends or holidays due to the time difference. But in most cases you'll get our response in a few hours. Please do contact us again after 72 hours if you do not get a response from us.

  7. Do you provide Telephone Support?

    Sorry, we don't provide Telephone Support, at least for now. You can reach our support team at https://www.dvdfab.cn/contact.htm. Please describe your problem in detail and submit the problem using the contact form or use the Online Chat button to send us instant message, Online Chat is available 9:00 - 18:00 (GMT + 8) 11:00 - 19:00 (JST) 21:00 - 06:00 (EST) , Monday to Friday.

  8. Can I purchase the backup CD of DVDFab as I ordering?

    Nope. You will get your DVDFab products for use by downloading it from DVDFab official website and activating it with the license sent by DVDFab after purchase. The backup CD option is not available any longer.

    Please go to DVDFab online store at https://www.dvdfab.cn/order.htm.

  9. Why can't I open the key file?

    The key file is associated with DVDFab software installation. If you have not installed DVDFab or the version and key don't match, you can’t open the key directly.

    Please right click on the key file and select the "Open with..." option, if DVDFab 8 Qt appears, click on that and click OK, otherwise click Browse and navigate to and select DVDFab.exe in the \Program Files(x86)\DVDFab 8 Qt folder to register.

    You can also right click on the key file, choose notepad to open it, then copy and paste to register on the welcome screen of DVDFab.

  10. How can I check if I have registered correctly or not?

    If the registration is done right, you should find your name and license number on the Welcome screen of DVDFab. If so, all trial version restrictions are automatically lifted.

  • Discount

    Storewide 20% Off is available.
    Go copy and apply the coupon code:

    JUFY-FAB-OFF

    when you arriving at the checkout page.
    Notice that this coupon is only valid till:
    Jul 30, 2018

  • Get 3-Computer License and
    $20 Amazon Gift Card for free in

    DVDFab All-In-One
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  • Passkey for DVD & Blu-ray

    The Universal Master Key
    for All Protected DVDs & Blu-rays.

    Price: $69 Buy Now
  • DVD Copy + DVD Ripper

    World's Best DVD Combo
    to Tackle All DVD Copying/
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    Price: $84.9 Buy Now