Sorry that we only offer discount for ordering new options of DVDFab, not renewing for now，so there is no place to enter coupon code in the renewal order process.
You can always get the latest version of DVDFab at https://www.dvdfab.cn/download.htm.
Calculations on new expiration date of renewed orders:
1. Renewals made before the original order expires: The renewed licence lifespan shall be added to the current one.
2. Renewals made after the original order expires: The renewed licence lifespan shall take effect immediately.
Our suggestion: You'd better renew your DVDFab license before it actually expires, since if your license expires, you shall not be able to update to new versions, nor receive technical response.
Generally, we'll reply to you within 48 hours except for weekends or holidays due to the time difference. But in most cases you'll get our response in a few hours. Please do contact us again after 72 hours if you do not get a response from us.
Sorry, we don't provide Telephone Support, at least for now. You can reach our support team at https://www.dvdfab.cn/contact.htm.
Please describe your problem in detail, so that you can get detailed feedbacks from our service staffs.
Nope. You will get your DVDFab products for use by downloading it from DVDFab official website and activating it with the license sent by DVDFab after purchase. The backup CD option is not available any longer.
Please go to DVDFab online store at https://www.dvdfab.cn/order.htm.
The key file is associated with DVDFab software installation. If you have not installed DVDFab or the version and key don't match, you can’t open the key directly.
Please right click on the key file and select the "Open with..." option, if DVDFab 8 Qt appears, click on that and click OK, otherwise click Browse and navigate to and select DVDFab.exe in the \Program Files(x86)\DVDFab 8 Qt folder to register.
You can also right click on the key file, choose notepad to open it, then copy and paste to register on the welcome screen of DVDFab.
If the registration is done right, you should find your name and license number on the Welcome screen of DVDFab. If so, all trial version restrictions are automatically lifted.
On this condition, you can:
1. contact us at https://www.dvdfab.cn/contact.htm, then our service stuffs can send you back your licence code (key file), or
2. login DVDFab Member Center at https://www.dvdfab.cn/member.htm to retrieve your licence code (download your key file) at your end and, at any time you need.
This feature calls for internet connection. Furthermore, make sure your firewall, anti-virus software, or anti-spyware software allows DVDFab to connect the internet.
Storewide 20% Off is available.
Go copy and apply the coupon code:
when you arriving at the checkout page.
Notice that this coupon is only valid till:
Oct 23, 2017
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